Notice of Privacy Policy and Insurance Information Practices

First Community Health Plan

FirstCommunity values its relationship with you and as our customer, your privacy is important to us. FirstCommunity has always protected your information and will continue to do so. FirstCommunity collects information to provide you with our services and to meet your needs. At times FirstCommunity is required to share information in order to better serve you, our customer. The following notice describes our policies and practices with regard to collecting and disclosing nonpublic personal information about our customers and former customers.

Confidentiality and Security of Your Nonpublic Personal Information

We maintain appropriate physical, electronic and procedural safeguards that comply with federal regulations to maintain the confidentiality and security of your nonpublic personal information. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you.

Categories of Information That We Collect

We collect nonpublic personal information about you from the following sources:

  • Information that we receive from you on applications and other forms;
  • Information about your transactions with us, our affiliates or others; and
  • Information that we receive from a consumer protection agency.

Categories of Parties to Whom We May Disclose Information

We may disclose nonpublic personal financial information about you to our affiliates. We may also disclose all of the information that we collect, as described above, to service providers, such as mail fulfillment houses who assist us in mailing information to you about our products or to other financial institutions in order to service your account. We do not share any credit information about you and we do not disclose or sell our customer lists.

We may also disclose nonpublic personal information about you to nonaffiliated third parties as permitted or required by law.

WHAT DO WE DO WITH YOUR INFORMATION?

When you browse our website, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

This information we collect may include the content you view (including but not limited to the products you purchase or your location information associated with your IP address). We use this information to serve you relevant advertisements (what we call “Retargeting”).

Email marketing (if applicable): With your permission, we may send you emails about our services and other updates.

CONSENT

How do you get my consent?

When you provide us with personal information, including your email address, you are providing us with consent to contact you via the information you provide.

How do I withdraw my consent?

If after you optin, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at karen.lingar@firstcomm.org or mailing us at:

  • 699-A Gallatin Street SW, Huntsville AL 35801
  • 1-800-734-7826 or (256) 532-2783
  • Send Us An Email

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

For all third-party providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

YOUR COMPUTER COOKIES

As you browse http://firstcomm.org, advertising cookies will be placed on your computer so that we can understand what you are interested in. We will then present you with retargeting advertising on other sites based on your previous interaction with http://firstcomm.org. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.

You can visit this page ( http://www.networkadvertising.org/choices/ ) to opt out of partners' targeted advertising.

Changes to Our Notice of Privacy Policy and Insurance Information Practices

We reserve the right to change our privacy policies and insurance information practices. If we make any material changes to our policies or practices, we will provide you with a copy of a revised notice.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at karen.lingar@firstcomm.org or by mail at the address below.

  • Re: Privacy Compliance Officer
  • FirstCommunity Senior Select, PO Box 2887, Huntsville, AL 35801